We are pretty easy going and don't need personal service as we kind of take it as it comes..:). Would I still get all of our perks since I would of course still end up having to pay for both of us even if he isn't able to go. We have been told to meet at either Egan Center or ANC airport? What are your experiences of transferring a booking? All fields are required unless noted as optional. When I did the math it was better to book with my Mariner number. Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. Transferring is FREE and easy! I'm the Santa. What do I do? Trying again with any line might provide you with a better experience. That was HAL's policy the last I knew. Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. Started June 21, 2021, By Costco Travel can only take over a booking from Holland America Line under the following conditions: If you'd like to transfer your reservation to Costco Travel, please follow these steps: Holland America Line Reservation Transfer Request Form, world_cruise_reservations@hollandamerica.com, Costco Travel Reservation Transfersurvey. We are flying to Seattle on May 5. Will we still be able to make dining reservations/shore excursions online without going through the TA? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We have two cruises booked with a large warehouse TA, one we transferred from HAL but we were told by the TA that the transfer had to be done no later than two weeks after booking with HAL. Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. Started August 27, 2021, By Where do you live @regan3? With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. No need to drag luggage to different destinations or book multiple hotels. Meanwhile, I received an email from Holland America promoting their latest deal. Is there one available at that time? Machine dose not required closed space and can be operated on open area. Where do we get on your coach and at what time? Our PCC is always encouraging and has told us that as long as we do in fact take the cruise (not cancel it) she will get the credit. Is there any disadvantage of switching a booking made online to a travel agent? She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. We are booked for the R6C Alaska Cruise in September 2019. I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. Avalon You can transfer your Avalon booking any time prior to making the final payment. How do I transfer my Norwegian cruise reservation to Costco Travel? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Detailing equipment Save my name, email, and website in this browser for the next time I comment. On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? Cruisers' Choice Awards! My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. We offer luxury, air-conditioned motor coaches. Get Started: Your Name Postal Code Your E-mail Address Confirm Your E-mail Address Cruise Line Reservation Number Is there Hotels nearer to the ship we should stay at rather than right in the city Have to take it in the context of the day I guess. Within 14 days we require the air schedule at time of booking. I have not seen any details regarding when and where to meet the bus. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. KK, our (multiple) experiences with this matter mirror yours exactly. So, I booked with Holland America . We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). According to their website well get an additional 330.00 OBC. 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream Is that something we can do on-board or should we book it prior to the cruise. Billing Machine with mini-tab. Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. endstream endobj startxref 0 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I have read lots of threads regarding transferring the booking to a TA before final payment in order to receive some onboard credit or maybe a free dinner.I am ready to proceed but had a question. In the process of looking for a cruise, I was corresponding via email with a travel agent. Anyway, hope someone can help. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Laws/regulations for TAs and fares are different depending on what country you are in. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. Hi, we are 2 pax staying at the Moevenpick? Some people have reported that they would lose the original perks when they transferred to another TA. I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 If you have any special needs, especially if you are bringing a wheelchair or for a lift-equipped vehicle, please notify our Access & Compliance Department at 800-547-8493. Where can we get ahuttle to BC? Thank you for any help you can give me. Will HAL allow it, has been 3 weeks since I booked. I'm trying to figure out what you mean that you lose the credit. It's a little bit of a come down from going to a responsive PCC to that but they are still willing to call HAL for upgrades (sometimes you have to really tell them what you want them to do). We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. Plus you need to wait for a bus transfer and wait to load and unload your luggage. Just one comment, PCC's do receive credit for the booking even if you transfer! RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. endstream endobj 147 0 obj <. Over the years I have had 3, all of which have been excellent. In particular, I am looking at going from Civitavecchia to FCO. To whom it may concern: Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. Make Sure Your Voice Is Heard! Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? dee2673, August 18, 2016 in Holland America Line. Started August 27, 2021, By The difficulties of arranging transportation can seem daunting if youve never been to a port or you dont speak the local language. You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. For example, right now I don't have any but my husband does. Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. I acknowledge that if a booking payment was made via travel agency check, the funds will be refunded to the original agency unless Holland America Line receives a letter of authorization which specifically states that any or all of the funds may be transferred to the transferred booking. We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Only legal residents of the United States, Canada and Mexico can book and/or transfer a Princess Cruises reservation to us (this is a policy of Princess Cruises, not our agency). When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. Good to know. What company is being used. I booked on line but would like to transfer booking to my travel agent. Where do I need to go to meet the Holland representative? Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? Cruisers' Choice Awards! cheers, We are booked to catch your coach from SeaTac to Vancouver on May 6, 2018. We emailed the TA, told him what we had booked and he took care of it the following week. Airport transfers also are available for purchase between the Amsterdam Schiphol Airport to/from the ports of Rotterdam and IJmuiden in the Netherlands; Miami International Airport to/from Port Everglades in Fort Lauderdale, Florida; Seattle-Tacoma International Airport to/from the port of Vancouver; and from Ted Stevens Anchorage International Airport to/from the port of Seward, Alaska. So, I booked with Holland America . On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). I'm sorry that I am unable to answer it. What do I do? CC Help Jenn Powered by Invision Community. If the OBC is worth it to you to go through that PITA, then go ahead. Cruisers' Choice Awards! What are your experiences of transferring a booking? If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. 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